Frequently Asked Questions
Everything you need to know about your PreppyDress order.
What is your return policy?
We offer a 30-day return policy for all unworn dresses with original tags attached. Simply visit our returns portal to start your request.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips to compare against our specific garment measurements for the perfect fit.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental US. We also offer expedited 2-day shipping at checkout for last-minute events.
Do you offer international shipping?
Yes, PreppyDress ships to over 50 countries worldwide. International shipping times and costs vary based on your location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my PreppyDress garments?
To maintain the quality of our fabrics, we recommend dry cleaning for formal wear and cold machine washing on a gentle cycle for our cotton and linen day dresses.